Waterproof Cover for Biomat

Professional Biomat size

Mini Biomat size

The medical grade, high quality waterproof cover keeps your Biomat safe from liquids.

GROUND SHIPPING

Orders with regular ground shipping go out Tuesday – Friday. Orders arrive in 7 – 14 business days (excluding weekends/holidays).

The shipping services we use usually do not ship on Saturdays, Sundays and holidays (even for expedited shipping), so the actual delivery date may differ from the estimated transit time. Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays. We can not guarantee the date and/or time of delivery due to the possibility of unforeseen circumstances. Delivery dates provided are estimates only. Your order may be delayed if your shipping address is different from your billing address. This additional processing time is used to help ensure the security of your credit card information.

All items shipped via UPS require a signature for delivery. If you are not available on the first delivery attempt, a note will be left with instructions on how to receive your order. A total of three attempts are made before it is returned to the warehouse. If the package is in transit to the warehouse and you would still like to receive your order, you will have to pay the shipping fee for those items to reship.

Once an order is charged/paid for, it must be shipped out for delivery within the delivery time-frame. We can not “hold” submitted orders for processing or delivery on a designated date. Order should be submitted with consideration to the processing and delivery times stated.

All items are shipped individually.

Deliveries cannot be made to APO/FPO/PO Box addresses.

Once your item has shipped, you will receive the UPS tracking information via email.

EXPEDITED SHIPPING 2-3 DAY for US orders only:

Orders with expedited shipping go out Monday – Friday.
For US customers only, you have the option to expedite your order for an extra fee. These orders are given top priority.
Expedited orders for items that are in stock are usually shipped within 24 hours of credit card settlement excluding weekends and holidays.

Expedited shipping fees per product:

King Biomat: $80
Queen Biomat: $65
Single Biomat: $50
Pro Biomat: $30
Mini Biomat: $25
Biobelt: $25
Pillow: $25
Quantum Energy Pad: $25
Detoxi: $25

ALASKA

All orders shipping to Alaska are charged an additional $25 per item.

HAWAIIAN ISLANDS

All orders being shipping to the Hawaiian Islands must include a 4.712% general excise tax.

OAHU, – IN STORE PICKUP
All orders being picked up at the warehouse in Oahu must include a 4.712% general excise tax.
Orders for items that are in stock are usually available for pickup within the same day of credit card settlement excluding weekends and holidays.

CANADA:

The shipping quote for Canada does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.

INTERNATIONAL SHIPPING (EXPEDITED AIR)

Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays. Orders are shipped after credit card settlement. These orders typically ship out Tuesday through Friday. Estimates for international shipping are provided, but due to fluctuation in international rates, a representative will call you after you place your order to confirm the final shipping rate if it’s different than what is on the website.

EUROPE

Orders are processed in Euros and shipped from Europe. The Health Professional Discount is $90 EUROS.

To see the exact breakdown of shipping costs per country, click here
There are different shipping costs depending on where in Europe you are, and also varying VAT costs according to country in Europe you are in. This site is in US Dollars, but we will convert your order to the rate seen in this chart and email you confirmation before submitting the order.

The shipping quote for European Union Member States does include the Value-added Tax (VAT). Please refer to link above to see what the exact shipping and VAT cost is to your country. Orders placed under a business do not pay VAT (please provide your VAT company registration number in Note to Seller during checkout.)

There are no customs and duty tax due to the EU-South Korea Free Trade Agreement.

Note: For Non-European Union Member Countries within Europe, our shipping quote does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.

Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays via UPS. Orders are delivered up to 5-7 business days (without customs delays) after credit card settlement. Barring exceptions, these orders ship out Tuesday through Friday.

CHINA:

For China shipments, the quotes provided include import fees such as customs/duty tax and VAT.
Import fees for these items are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.

Note: At this time the Biobelt, and Detoxi Salt cannot be shipped to China.

YTO Express Shipping Service
Orders for items that are in stock are usually shipped up to 5-7 business days after credit card settlement excluding weekends and US/China holidays. Barring exceptions, these orders ship out Tuesday through Friday.

AUSTRALIA

Our shipping quote for Australia does not include import fees such as customs and duty tax, VAT, brokerage fees, any other additional fees on any pickup/delivery charges. Import fees are the responsibility of the recipient and due upon delivery to the recipient. Please check with your country’s customs department for estimates or more info regarding these fees.

EMS/Australia Post Shipping Service
Orders for items that are in stock are usually shipped within 48 hours of credit card settlement excluding weekends and holidays. Orders are delivered up to 7-14 business days (without customs delays) after credit card settlement. Barring exceptions, these orders ship out Tuesday through Friday.

Returns

Once payment is received, you may cancel your sales transaction without any penalty within 7 days after receipt of the products for a full refund or exchange. All returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories.

If you decide to return the product, please call us and we will walk you through the return process.

*Shipping costs to return products are paid by the customer.

The waterproof covers do not quality for the warranty program.